Support
Please contact the support team if:
Walk-through videos are being added to our YouTube Channel to help you through getting started.
If you need assistance with implementation please contact a local partner or purchase support hours and we can arrange a visit.
You can reach the support team at: support@chicagometrics.com
This will generate a ticket in our system. Please allow up to 24 hours to receive a response before following-up. It's usually much faster but we need to set reasonable expectations.
- you find an issue with the CHICAGO Metrics® application.
- you are having an issue with the website such as paying for your membership or logging in.
- you have registered, paid, it has been at least 24 hours, and you have yet to receive full access to the member's site.
- you have questions about completing the VRAP.
Walk-through videos are being added to our YouTube Channel to help you through getting started.
If you need assistance with implementation please contact a local partner or purchase support hours and we can arrange a visit.
You can reach the support team at: support@chicagometrics.com
This will generate a ticket in our system. Please allow up to 24 hours to receive a response before following-up. It's usually much faster but we need to set reasonable expectations.