Support
Please contact the support team if:
If you need assistance with implementation please contact a local partner or purchase support hours and we can arrange a visit.
You can reach the support team at: support@chicagometrics.com
This will generate a ticket in our system. Please allow for your SLA time, depending on membership level, to receive a response before following-up.
- you find an issue with the CHICAGO Metrics® application.
- you are having an issue with the website such as paying for your membership or logging in.
- you have registered, paid, it has been at least 24 hours, and you have yet to receive full access to the member's site.
- you have questions about completing the VRAP.
If you need assistance with implementation please contact a local partner or purchase support hours and we can arrange a visit.
You can reach the support team at: support@chicagometrics.com
This will generate a ticket in our system. Please allow for your SLA time, depending on membership level, to receive a response before following-up.
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Member Registration
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User Administration
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Standard Metrics Import
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Entering and Updating Metrics
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